I keep a journal of all of the coffee shops I’ve been to. I take extensive notes on taste, service, and ambiance, make notes of the machine/grinder/roaster they use, and have a rating system (that is still in the works). It’s a book specifically designed for doing this. Because I’m a nerd.
At first, this was supposed to result in a compendium of the best coffee shops in the city. But after my first stop at Black Canary (the OG one, though the one in the Silver Snail is also in the book), I realized that they were little things that I really appreciated. And then I started doing them for my customers.
It started with giving people water with their espresso. It just comes with it now! Sometimes, people don’t know what to do with it, so I explain it to them. That sparks a conversation. I’ve converted…
View original post 196 more words